FAQ

HOW TO Recording IVR Greetings
HOW TO Recording IVR Greetings To record an IVR greeting sound file: Dial '*301' from your extension and speak into the microphone after the to...
Tue, 12 Apr, 2022 at 3:20 PM
HOW TO Use Online Self Care (OSC)
HomeTicketsEdit profileSign out HOWTO Online Self Care (OSC) Online Self Care is an extension administration interface used...
Tue, 12 Apr, 2022 at 3:20 PM
HOW TO Transfer a Call To Voicemail
To transfer an active call to a voicemail box, press # and then *125. After this, just dial the extension number and your call will be transferred to that e...
Tue, 12 Apr, 2022 at 3:22 PM
HOW TO Check Voicemail
You can check your voicemail inbox via your phone: Type *123 on your phone to access voicemail. Provide your voicemail password. These options are stan...
Tue, 12 Apr, 2022 at 3:24 PM
HOW TO Accessing Voicemail From Outside
Allow Voicemail Menu (via *) The first step is to call your extension by either dialing a DID number that goes directly to your extension or call into t...
Tue, 12 Apr, 2022 at 3:32 PM